For Child Care FAQs, click here.

For DORS/Mandatory IP FAQs, click here.

For descriptions and materials for individual courses, visit the Training section of the site.

For contact information for METC, visit the contact us page.

SEIU HCIIMK Member Benefits, click here.

IDHS website, click here.

IDHS Office Locator, click here.

Locate your PDR (Professional Development Record), click here.

ILGateways, click here.

ilearning, click here.

DCFS Sunshine, click here.

Technical Assistance

Member Resource Center (MRC) at 866-933-7348 #3 or send your question electronically by clicking here .

For technical assistance with online trainings or if you are having trouble joining your scheduled class, please call: METC Online Learning Support Services Team (OLSS) at 708-683-9827. Our Live online learning support services are available Monday-Friday 7am-8pm, on Saturday and Sunday during class times.

For Computer
For Mobile


Check out our Zoom Guide (PDF)