Who We Are
Our Team
Adarra
Training and Outreach Assistant
Adarra is a dedicated leader and advocate with a strong background in labor representation and healthcare. At just 31 years old, she has committed her career to uplifting and empowering others through…
Aleix
Technical Support Specialist
Full time since as a Technical Support Specialist September 2025, but I was a contractor doing Facilitation and OLSS since Dec 2022. Helping providers learn how to navigate new tech tools such…
Amanda
Training and Outreach Specialist
Amanda joined the METC as a part-time DORS instructor in 2018, transitioning to the team full-time as a Training and Outreach Specialist in 2026. As a workforce development practitioner, Amanda has had…
Andrea
Program Assistant (DORS)
Andrea joins the SEIU Helen Miller Education and Training Center as a Program Assistant for DORS with several years of administrative, corporate America, and nonprofit experience. Before coming to METC, she worked…
Angela
Training and Outreach Specialist
Supporting our direct care providers through METC has allowed me one of my life’s greatest experiences. I feel very fortunate to have grown up in a union family myself. By profession, I…
Angela
Executive Director
Angela is a visionary whose career has come full circle, empowering her back into the healthcare sector, but this time in a position and with an organization that aligns with her personal…
Ashley
Manager of Training Services
Ashley Christian joined SEIU in 2025 as the Manager of Training Services at the Helen Miller Member Education and Training Center (METC), where she supports the development and delivery of high quality,…
Atrayu
Data Administrator III (Child Care)
Atrayu serves as the Data Administrator III for SEIU METC in the Homecare DORS team, promoted from Data Administrator in 2025. He is a seasoned professional with a background as the Assistant…
Avis
Training and Outreach Assistant
My favorite part about working for METC. would be engaging with participants and knowing I gave back to the community each time class is done. In my opinion the service provided by…
Belinda
Training and Outreach Assistant
Belinda D. Carter-Williams, 1 yr and 9 months at SEIU-METC. I have facilitated trainings in both DORS and Childcare divisions. My favorite part of working for METC is the flexibility and camaraderie…
Brittanie
Data Administrator (DORS)
Brittanie is a Data Administrator for DORS. She has dedicated the last 8 years to servicing newly diagnosed cancer patients as a patient care navigator, at Rush MD Anderson Cancer Center. She…
Carlyn
Data Administrator (Child Care)
Carlyn has served as a Data Administrator for the SEIU Helen Miller Education and Training Center since June 2024. With a background in design and data, her professional work has always included serving local…
Celia
Technical Support Specialist (OLSS)
I joined the SEIU Helen Miller Education and Training Center as a bilingual Technical Support Specialist. In my role, I support workers and staff with technological access, troubleshooting, and systems training, helping…
Celia (CeCe)
Training and Outreach Specialist
Celia “CeCe” is a proud SEIU-HCII union member who has served as a Homecare SEIU METC part-time Bilingual Facilitator for over 3 1/2 years and recently was promoted to a Homecare METC…
Cely
Deputy Director
Cely joined the SEIU Helen Miller Education and Training Center in May of 2021 as the Deputy Director. Her professional career spans from over 20 years in management across several industries including…
Chanelle
Program Manager, All Programs
Chanelle has served as a Senior Program Assistant with SEIU METC since 2014. In February 2026 she was promoted to Program Manager, All Programs. She is a member of the METC DORS…
Cybele
Data Administrator (DORS)
Cybele is a dedicated professional currently serving as a Data Administrator at SEIU METC. Prior to her role in data administration, Cybele worked in caregiving for individuals with disabilities, demonstrating her commitment…
Diana
Training and Outreach Assistant
Diana joined SEIU METC in August of 2025 as a full time Training and Outreach Assistant. Working in the Member Education and Training Center helping members complete their trainings given their busy…
Drew
Program Assistant (DORS)
Drew has been an integral member of METC since June 2024, currently serving as a DORS Program Assistant with SEIU METC. She plays a vital role on the DORS Team, collaborating closely…
Dwan
Training and Outreach Specialist
Dwan I have been working with METC FOR 8 years as a Training outreach specialist. I enjoy working with people and helping to educate them. I enjoy all the trainings working with…
Elizabeth
Program Assistant (DORS)
Elizabeth is a Program Assistant for the DORS team and has been with SEIU METC since November of 2021. Elizabeth comes with a history in the home care and healthcare field. She…
Felicia
Training and Outreach Specialist
Felicia started as an OSHA instructor around March 2016; she is now a Training and Operations Specialist who has been with the METC for about 6.5 years in this capacity but labeled…
Florence
Training and Outreach Specialist
My favorite part about working with METC is the ability to work with amazing individual providers and gaining new knowledge and experiences. I am passionate about working and advocating for children, elderly…
Gabriella
Senior Program Assistant (All Programs)
Gabriella joined the SEIU Helen Miller Education and Training Center in November of 2023 as Program Assistant – All Programs, promoted to Senior Program Assistant – All Programs in 2025. Her professional…
Gail
Training and Outreach Assistant
My name is Gail Hamilton. I am a Training and Outreach Assistant (TOA). I have worked with the METC as a facilitator for 13 years and in January 2025 started the position…
Gustavo
Instruction Manager
Gustavo has been part of METC since March 2020 as Instruction Manager. He oversees our team of Facilitators and Instructors for online and in-person classes. Prior to METC, he served as Lead…
Jihan
Director of Strategic Partnerships and Grant Compliance
Jihan joined the Helen Miller SEIU Member Education & Training Center (METC) in July 2023 and is currently the Director of Strategic Partnerships and Grant Compliance. With a passion for strategic planning…
Joe
Data Administrator (Child Care)
Joe joined the SEIU METC team in June 2024 as Data Administration for the Child Care Division. Joe previously was working as a captioning provider for students that were hard of hearing…
John
Data Administrator III (DORS)
John has worked as an Administrative & Data Processing Assistant for SEIU METC since January of 2023. In December 2024, I was promoted to Data Administrator III (DORS). One of the best…
Kailyn
Program Assistant (Child Care)
Kailyn joined the SEIU Helen Miller Education and Training Center in October of 2024 as Program Assistant for Child Care. She recently left Chicago Public Schools, working as the attendance coordinator for a…
Kenny
Training and Outreach Assistant
Kenneth is a METC Training Outreach Assistant committed to delivering high quality technical and informational support to SEIU members. His professional background includes protecting at-risk youth through the recruitment of youth care…
Kenyetta
Program Assistant (DORS)
My name is Kenyetta. I have worked as a Senior Data & Admin Processing Assistant with SEIU METC since 2018. In November 2023 I was promoted to Program Assistant for the METC…
Kevin
Training and Outreach Assistant
One of the best things about working for METC is meeting the members and learning interesting facts about them. Most people love to talk about themselves and the opportunity to share makes…
Leslie
Training and Outreach Assistant
Leslie has been a bilingual METC training and outreach assistant for 2 years. She works in the Child Care division and Home Care division. Her favorite part working with METC is truly…
Lety
Program Manager (DORS)
Lety has been a member of the METC team since 2014. She serves as a Program Manager for DORS trainings, managing trainings for Individual Providers in the state of Illinois. One of…
Leyah
Program Assistant (Child Care)
Leyah has served as a Program Assistant with SEIU METC since November 2022. She is a member of the METC Child Care team and works directly with providers that live in the…
Lillie
Training and Outreach Specialist
I have been a Training and Outreach Specialist since July 2024 and I work within the Homecare Division of METC specifically DORS. My favorite part about working with METC is giving providers…
Lina
Senior Program Assistant (Child Care)
Lina has served as METC Child Care’s Senior Program Assistant for 1 year and has been with the program team for 2 years. Lina works directly with the METC Child Care team,…
Lucy
Training and Outreach Specialist
My favorite part about working with METC is the generous support of my co-workers and the supervisory team. Healthcare is being practiced by a growing number of people from all walks of…
Makeba
Director of Training Services
Dr. Makeba is a dynamic training expert and transformational leader with over 15 years of experience equipping individuals and organizations with strategies to thrive. Specializing in leadership development, business strategy, supplier diversity…
Margie
Training and Outreach Specialist
Margie joined METC in 2018 as a DORS instructor and currently a Training and Outreach Specialist. Her background includes instructing evidence-based curriculums at the Cook County Detention Center and with UIC School…
Maribel
Program Assistant (Child Care)
Maribel has served with SEIU METC since 2022. She started as is Data Administration in the Child Care Division and in 2024 has been promoted to Program Assistant. Maribel’s tasks include processing…
Marlon
Training and Outreach Specialist
My favorite part about working with METC is that I get to work with people from a diverse group who share a common purpose of giving back to others. I am passionate…
Martin
Finance and Operations Manager
Martin has worked with SEIU METC since November 2013 in a variety of roles including Project Director and Manager of Finance and Compliance. During his tenure, he oversaw the expansion of the…
Milan
Administrative Liason
Milan is the administrative liaison for METC. She has been with METC since February of 2022. Milan supports management and both program teams. Milan’s favorite part of working with METC is the…
Monica
Data Administrator (Child Care)
Monica joined the Helen Miller SEIU Member Education and Training Center as Data Administrator for Child Care in June 2024. She attended the University of Illinois at Chicago where she majored in…
Natalie
Training and Outreach Assistant
Natalie started working for SEIU METC in May of 2021 as a part-time contractor for facilitation. During my time of employment with SEIU METC I worked in the childcare field for 5…
NaTasha
Training and Outreach Assistant
NaTasha joined the Helen Miller SEIU Member Education & Training Center (METC) in January 2024 as a facilitator for the Homecare division. In January 2025, the position of Training and Outreach Assistant…
Navil
Training and Outreach Assistant
I have been working as a facilitator for 5 years and I have met wonderful people who do a wonderful job supporting these hard-working people so that they have better salaries and…
Pat
Program Manager (Child Care)
Pat started her career with SEIU METC as a Senior Program Assistant in February of 2021, and is currently the Program Manager for Child Care with SEIU METC since February 2023, and…
Phyllis
Training and Outreach Specialist
I live my professional and personal life using the quote by an admired ancestor Maya Angelou. That quote is “Success is liking yourself, liking what you do, and liking how you do…
Richard (Rick)
Training and Outreach Specialist
Rick has worked as an instructor with SEIU METC since 2013. His background also includes several years of experience providing training and services for customers in mental health residential and crisis settings. He…
Shalonda
Senior Program Assistant (DORS)
Shalonda has been a member of the METC team since 2022. She has served as a Program Assistant for DORS; specifically handling Mandatory training for Individual Providers in Illinois. In November 2023…
Tijuana (TJ)
Training and Outreach Assistant
My name is Tijuana (TJ), I joined the METC Instruction Team as an Online training facilitator in June 2022. In my current role as a Training and Outreach Assistant I work with…
Vanessa
Training and Outreach Assistant
I am excited to join METC in the education program for caregivers and proud of the union support it provides for them. After working with students with disabilities and encouraging them to…
Yanci
Training and Outreach Specialist
Yanci hails from Columbus, Mississippi. She is a two-time graduate from Jackson State University, earning degrees: Bachelor of Science- Special Education and Master of Science- Rehabilitation Counseling. She is committed to the…